The GBS Roadmap Series includes two regional 1½ day events that are challenging the role of disruptive technologies and other forces in driving global business services (GBS) transformation. Taking place in Zurich and Copenhagen, these events include plenary sessions and breakout roundtables on topics that range from how to utilize robotics and cognitive computing to the benefits of GBS beyond transactional cost savings.
“The Global Business Services Roadmap 2015 was an integrated platform that brought forth the best of enterprise business services to drive efficiency and business outcomes. We view this as a unique industry initiative to participate and talk about new outsourcing paradigms.”
Keshav R. Murugesh
WNS Global Services
Chairman, NASSCOM BPM Council, India
“It is genuinely refreshing to be at an event with great operations, a fantastic buzz, a compelling agenda and a roomful of senior delegates. For us the result was fantastic branding at a market-leading event and a plethora of effective meetings. We are delighted to immediately confirm our involvement in a number of future events.”
WNS Global Services
“This conference offered a unique way to connect with GBS professionals and learn from each others’ (good) practices and experiences.”
GM Strategy and Portfolio
Shell Business Operations
This series, which kicked off in 2015, has been a resounding success. Our goal is to give companies the tools they need to succeed with their own GBS roadmap. In an increasingly complex world,companies that take a holistic view across their internal support functions will yield the greatest return.
KPMG and Outsource have come together to disrupt existing offerings, and better serve one of the largest communities in the support services space. Our joint vision is to grow a community whose members help one another along their independent journeys towards Global Business Services whilst working in tandem to identify the next step on the roadmap. Many promise it. We are delivering it.
KPMG LLP, the audit, tax and advisory firm, is the U.S. member firm of KPMG International Cooperative ("KPMG International"). KPMG International's member firms have 174,000 professionals, including more than 9,000 partners in 155 countries.
Outsource Magazine, is a UK-based digital publication that offers unrivaled content for the opinion-formers and decision-makers at the heart of the outsourcing space.
SIG, is a membership organization for sourcing, outsourcing and procurement executives from Fortune 500/Global 1000 organizations and the advisors who serve them. SIG is widely known as a forum for sharing "next" practices and thought leadership through live networking events, virtual forums and a comprehensive online SIG resource center (SRC). The organization is unique in that it blends practitioners, service providers and advisory firms in a non-commercial environment. SIG has recently launched SIG University, a one-of-a-kind certification and training program for professionals and executives seeking deep expertise in sourcing and governance for themselves or their teams.